Share with your friends:
TICKETSTODAY TICKETING USER AGREEMENT

Welcome to the Ticketstoday, LLC and the 2016 Bonnaroo Music and Arts Festival ticketing ("Site") which provides its services to you subject to the following notices, terms and conditions ("Terms"). By using the Site, you agree to be bound by these Terms and to follow these Terms and all laws and regulations governing the Site. Ticketstoday, LLC has the right to change these Terms at any time, which shall be effective as to any transaction made following the posting of the change on the site.

Sales and Refunds

  • ALL SALES ARE FINAL. There will be no reissues for lost or stolen wristbands. The 2016 Bonnaroo Music and Arts Festival will take place RAIN OR SHINE . All acts advertised have confirmed their appearance at the 2016 Bonnaroo Music and Arts Festival; however, acts are subject to change without notice. There will be no refunds resulting from the failure of any act to appear at the festival. If you purchase RV Passes separate from your original order, you must have an order for tickets already in the system. If you place orders for RV Passes without having first placed a ticket order, we reserve the right to cancel and refund your RV Pass order.

    There is a limit of (4) general admission tickets per order.

    There is a limit of (2) VIP packages per order.

    Children of all ages will be welcome. Tickets will be required for children 6 and older.

    In the event of a cancellation of the 2016 Bonnaroo Music and Arts Festival, only the face value of the ticket will be refunded. Service, shipping and handling fees will not be refunded. If the festival is moved to another date tickets will remain valid and refund requests will be accepted up until (and including) the revised date of the festival. In the event of a cancellation or postponement we will send an e-mail to the e-mail address provided by you in the ordering process (you must provide a valid e-mail address with your order) to notify you of the event status.

  • Tickets for sale are intended for purchase by adults. By making a purchase on the site, you agree that you are at least 13 years of age.

  • PAYMENT PLAN TICKETS.

    All ticket fees including shipping will be added to your 1st payment.

    PAYMENT PLAN TICKET INFO


  • IMPORTANT: If, for any reason, any of your payments are declined, in whole or in part, then ALL OF THE FOLLOWING WILL APPLY: (i) your order and your tickets will be cancelled (ii) any payment received as of that date will be kept by us as partial offset for your default, (iii) you will still owe the balance of the full amount due for each ticket and you authorize Bonnaroo and Ticketstoday to charge your credit card for any balance due, (iv) Ticketstoday and Bonnaroo will be entitled to pursue all of their legal and equitable remedies to recover the full payment from you, and (v) you agree to pay all costs of collection incurred by Ticketstoday or Bonnaroo, including legal fees, that they may incur in collecting the balance of each ticket price. Payment Plan Tickets are subject to all of the other terms of the ticketing agreement.




GENERAL ADMISSION RV INFORMATION A limited number of RV and RV + Companion vehicle passes will be available for purchase when you buy Bonnaroo tickets.

An RV pass is required for each RV to enter the festival grounds and park in the specifically designated, RV-only areas.

There is a limit of (2) RV or RV + Companion vehicle passes per order.

An RV is defined as any vehicle larger either in length, width or height than a normal 15-passenger van. All oversized vehicles, trailers, campers that are towed, and busses are considered RVs.

VIP RV UPGRADE INFORMATION

A limited amount of VIP RV upgrade passes will be available when you purchase Bonnaroo VIP tickets. You must have purchased VIP tickets to use a VIP RV Upgrade.

A VIP RV upgrade pass is required for each RV to enter the festival grounds and park in the specifically designated VIP RV parking area.

Purchase or possession of a VIP RV upgrade pass alone does not grant admission to the VIP RV parking area. All persons driving or visiting RVs in the VIP RV parking area must also possess valid VIP wristbands

The VIP RV upgrade parking pass includes parking for (1) RV only, allowing you to park (1) RV onto the festival grounds instead of a car.

There is a limit of (1) VIP RV upgrade pass per order.

An RV is defined as any vehicle larger either in length, width or height than a normal 15-passenger van. All oversized vehicles, trailers, campers that are towed, and busses are considered RVs.

Order Delivery

  • Orders will ship close to the festival dates. Please check back for complete shipping information.

    You will be notified via email as to precisely when your order has been shipped. You should expect your order to arrive approximately 10 days after you receive confirmation that your order has shipped.

    If you have not received your order and it has been 10 days or more since your order shipped please email bonnarootix@ticketstoday.com immediately and we will happily assist you.

  • Please direct any ticket concerns to bonnarootix@ticketstoday.com.

Revocable License

This order is subject to the following terms:

This ticket is a revocable license for the time listed on the front hereof. Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state, or federal law, or whose conduct is deemed illegal, disorderly, or offensive by management. Persons entering the facility are subject to search for contraband, alcohol, controlled substances, weapon, firearms, fireworks, cameras, video equipment, or recording devices, which are expressly forbidden and subject to confiscation. No refunds/exchanges. Ticket user assumes all risks of personal injury incidental to the event, whether occurring prior to, during or subsequent to the event. Ticket purchaser/user assumes all risk related to the open outdoor setting of the event, including rain, wind, sun exposure, temperature, hail, lightning, and other severe weather risks.

Tickets lost or stolen cannot be replaced. The resale or attempted resale of this ticket at a price higher than that appearing hereon is prohibited and if discovered will result in the ticket being voided without refund. This ticket may not be used for advertising, promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Bonnaroo.

Cameras (still or video) are not permitted in the venue. Audio recording of the show is not permitted. Ticket user consents to Bonnaroo and its affiliates' use of his/her image or likeness incidental to any video display, transmission, or recording of the event. The sale of unauthorized merchandise is not permitted. Purchaser agrees he/she may be ejected from the event if selling unauthorized merchandise. No weapons, fireworks, illegal substances, box vans, or pets allowed.

WARNING, LOUD MUSIC WILL DAMAGE YOUR HEARING.



Lawful Use

You may visit, view and retain copies of this Site for your own personal use but may not duplicate, download, publish, modify or otherwise distribute information from the Site for any purpose other than to review event information and to purchase tickets for personal use, unless otherwise specifically authorized by Ticketstoday, LLC. Ticketstoday.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Ticketstoday, LLC believes the customers conduct violates applicable law or is harmful to the interests of Ticketstoday, LLC.

Copyright

All content included on the Site, such as text, graphics, logos, button icons, images and software is the property of Ticketstoday, Inc. or its content suppliers and protected by U.S. and international copyright laws. The compilation of all content on this site is the exclusive property of Ticketstoday, Inc. and protected by U.S. and international copyright laws. The content and software of this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. All rights reserved

Disclaimer and Limitation of Liability

You expressly agree that use of the Site is at your own risk. Ticketstoday, LLC does not promise that the Site will be error-free or uninterrupted, or that it will provide specific results from use of the Site content. The Site and content are delivered on an "as-available" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose.

Except in jurisdictions where such provisions are restricted, in no event will Ticketstoday, LLC be liable to you for any indirect, consequential, exemplary, incidental special or punitive damages, including lost profits, even if Ticketstoday, LLC has been advised of the possibility of damages. The disclaimer of liability applies to any and all damages or injury from any cause, including without limitation damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

If you have any questions or comments, please send them to bonnarootix@ticketstoday.com or to:

Ticketstoday, Inc.
P.O. Box 880
Crozet, VA 22932

top of page